Refund and Returns

Thank you for purchasing from Poorshop Services. We fundamentally believe that you will be thrilled with the products you buy from us. Because we go out of our way to ensure product quality and after-sales service are what you need. Considering the prevailing situation and demand, a customer can return their product by following the instructions below.

Return Policy:

After receiving the product make sure to check the product in the presence of the delivery man. If you find any inconsistencies or errors, please contact us on 01990779447

Return Conditions:

1. If the product is expired or damaged.
2. If the product does not match its appearance shown on the website or Facebook page.
3. If the quality of the product does not meet the stated standards.
4. If there is any problem with delivery.
5. If a wrong product has been provided.

Return Policy:

For the first time in Bangladesh, we are offering you a unique opportunity to test our products, and if you are not satisfied, you can request a refund within 10 days from the date of delivery. If you consume a portion of the product, you will be charged for the amount consumed. For any queries or queries, do not hesitate to contact us on 01990779447

Refund Terms:

We will initiate refunds within 3 days of receiving the returned product.
Products must be properly packed when requesting a refund.
Return shipping costs will be deducted from the total refund amount.
Implementing a return and refund policy is a strategic business decision that can increase customer satisfaction, build trust and foster long-term success. It is important to clearly communicate this policy to customers, both online and in physical locations, and provide your staff with proper training to handle return requests in a professional and efficient manner.

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